At all times, the shutoff switch should be visible from the location of the heater. Remove the cover of the junction box. - 1 x Chassis/Water Pump Fan Connector (4-pin . There are different key points associated with water heater codes. Smith Burkay HW-300 Installation Operation & Maintenance, Water Heater A.O. For older homes, you might need additional permits before installing a water heater. Buildings. I recommend you hire a qualified plumber to replace these two parts if you are not mechanically inclined. CODE: 02 PROBLEM: No burner operation during freeze protection mode. Just hire a certified technician to do this for you. 24/7 Customer Support. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. Next, use the -inch open-end wrench and pull out the thermistor by turning it counter-clockwise. What I recommend you is- first verify whether the unit is in vacation mode or not. Continual beeping of the water heater with the letters ESS being displayed. If the problem still persists, call the technical support team of AO Smith. Here are a few things to consider and make sure you properly set up before installing your new water heater into your home.https://www.youtube.com/watch?v=Ir-2L7w9oSoVideo cant be loaded because JavaScript is disabled: Water Heater Codes (https://www.youtube.com/watch?v=Ir-2L7w9oSo). How long does the AO smith hybrid water heater last? JCT Junction OPP Opposite. Still ran out of hot water after 1 30 min shower technician was out to today turned on high demand no change help. Look for the blockage in the vent system and ensure if the distance between the intake and exhaust is not too small. Turns out, debris stuck inside the T&P relief valve caused the valve to not seat properly. EoF stands for condensate management. December 19, 2020. This chapter will describe the meaning of a specific error message your AO Smith Electric Tankless Water Heater throws. Ourshopee support team is hard working 24/7 for our customers. Having tried a few things, finally got a company rep. (nice fellow, and competent) out to look at it. The only solution to clear those error messages is to replace the thermistor. Either way, you need to take no steps to stop these noises. Smith WATER HEATERS Instruction Manual, Water Heater A.O. FIX: Connections or breakage of wires of the flow adjustment valve, scale buildup on the motor drive which gets locked, water leakage. Once you find the water is flowing uninterruptedly, turn off the hot water faucet and turn the power back to the unit. Why Is My State Select Water Heater Not Heating Water? 75. The permit assists you in installing the heater according to local codes and safely. Thank you! They may also qualify for rebates and tax incentives. In this case, you must flush the unit. 120 degrees Fahrenheit is AO Smith water heaters default setting in temperature. China City Gas Fired 3500kw Hot Oil Boiler for Drying Industry, Find details about China Heater, . Late Award - Advanced Hybrid Water-Heater using ECC Award Information Agency: Department of Energy Branch: N/A Contract: DE-SC0009636 Agency Tracking Number: 211696 Amount: $999,680.00 Phase: Phase II Program: SBIR Solicitation Topic Code: 03c Solicitation Number: DE-FOA-0000957 Timeline Solicitation Year: 2014 Award Year: 2014 The recommended temperature setting here is 115 degrees to 120 degrees. Therefore, this model is often referred to as a hybrid water heater. Setting your water heater to a higher temperature like 140 can kill the bacteria that causes smell. If there is no problem with the air pressure, check the sensing tube which leads to the air pressure switch and make sure that it is not damaged and attached correctly. What is a hybrid water heater? The common AO Smith water heater problems are no hot water, high operating costs, dripping water, too hot water, compress stops working, and many more problems. Up to 2.75 Energy Factor (EF) Rating conserves energy and meets ENERGY STAR qualifications. The use of a gas-fired or oil-fired space -heating boiler system otherwise complying with Section 6 to provide the total space heating and service water heating for a building is allowed when one of the following conditions is met: The single space -heating boiler, or the component of a modular or . Nov 27, 2019 #1 We've had our AO Smith 50 gallon HPHW for about three years now. Besides, you will get too hot water if you set the UIM setting higher. Write a review. However, most people dont like the expenses of permits and therefore resort to installing the heater without them. CODE: 51, 55, 510, 551, Six timesPROBLEM: Abnormal gas solenoid valve. HPS10280H045DV - ProLine XE AL Smart 80 Gallon Residential Hybrid Electric Heat Pump Water Heater - 10 Year Warranty VIEW PRODUCT. We live in northern New England and it's installed in our unheated basement. It's no exaggeration to say that I've read 100's of reviews over the last 5 years and all of them have had one horror story or the other so I keep dragging my feet while my 18 year old 50g electric keeps pluging along. On gas water heaters the lower strap must be 4 inches above the thermostat. Open a hot water faucet to let the hot water run until it gets cold. If so how? You should never turn the electrical power on until you fill the tank. High-speed native 10GbE connection (1 or 2 (TS51210RH only) 10GbE ports) 2.5/5 Gbps compatible, compliant with NBASE-T (IEEE 802.3bz) standard. Too Hot Water 5. I highly recommend you use a multimeter to test the continuity of them and replace them if needed. He obtained his Bachelor of Science degree from the University Of Texas at El Paso. Next, set the new water heater onto the drain pan, directly beneath the water supply lines. Attach the hoses after that. Your AO Smith Water Heater will flash the error code E03 if there is a low water level in the heater. Electrician checked the voltage and its over over 240. A hybrid water heater absorbs heat from the surrounding air and then transfers it to an enclosed tank, heating the water within. Visually inspect the thermistor connections. "If you can't explain it simply, you don't understand it well enough". (Sort of like what MTD does with lawn mowers, or the former craftsman sears brand) Some parts are farmed out, some not. Of course, there will be a solution which can be used for fixing this problem. CODE: 10 (101), Five times PROBLEM: Warning for the "991" error code. Is the surrounding air contaminated? Our comprehensive A.O. Quantity. I started HomeInspectionInsider.com to help people better understand the home inspection process and answer questions about homeownership and home maintenance. He has a good standing reputation for superior skills in heating, air conditioning, hot water tanks, and indoor air quality systems. Related Price Pages:A.O. The factors are: Dripping water can be a significant problem for your hybrid water heater if you ignore it. You can easily solve this issue by taking the steps I will mention in the below how to fix section. According to the Department of Energy, this will save . Founded by Hubert Miles, Certified Master Inspector. Next, bring it to your sink and wash it out to clean dirt & debris. FIX: Debris on the thermistor, loose or broken wire connection. Smith HSE-SAS User Manual, Water Heater A.O. Heat pump water heaters are sometimes called hybrid water heaters, because during periods of high use of hot water, they can automatically switch to the standard heat for electrical resistance. (*Knocks on wood). CODE: 39, 391, Two timesPROBLEM: Problem with the air-fuel ratio rod - AFR. A water heater leaks from different places like from the top, bottom, and side. This morning it started beeping again but still no error message. Cleaning the air filter can also help you a lot to erase this code. It will allow the solder to flow directly into the joint and create a water-tight connection. If your AO Smith Electric Tankless Water Heater throws the error code E51 or E52, understand the user interface lost its connection with the control board. JavaScript is disabled. An inline pressure gauge is also essential for pressure monitoring. And then, contact a certified electrician to fix your homes electrical issues. Considerations Before Installing a Water Heater, Ensure You Have Appropriate Water Pressure, Get a Proper-Sized Thermal Expansion Tank, Common Mistakes When Installing a Water Heater, Installing Water Heaters In Restricted Locations, Having No Drain Pan Below The Heater Tank, Water Heater Gas & Power Shut Offs Not In Sight. Should I buy a lotto ticket, or did. Thirdly, inspect the water connections and ensure they dont get reversed. 1 x front panel audio header. Determine the correct-sized expansion tank that youll need. CODE: 32, 321, Two timesPROBLEM: Inlet thermistor failure. Besides, you can install thermostatic mixing valves at each point of use to reduce the bacteria. Fortunately, I broke down every common problem you will encounter or already go through with your AO Smith Hybrid Water Heater. Related AO Smith Water Heater Troubleshooting Videos. Black/black or black/red are the colors of power wires. A 2-gallon expansion tank should work with heaters up to 50 gallons. Include plumbers tape to your connector body threads. Yrs old. CODE: 72, 721, Six timesPROBLEM: False flame detection. The following tutorial will help you in replacing the dip tube on your AO Smith Hybrid Water Heater: You can also read: Rheem Dip Tube Replacement. CODE: 761PROBLEM: Miscommunication in Easy-Link System. Why is AO Smith's water heater beeping? If you get no power at your water heater, turn off the breaker again. I pull the hot air from my attic to run it. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. If your drain line is obstructed or too small, it wont handle water flow, and youll experience water damage. Your AO Smith Electric Water Heater will throw the error codes E10, E11, E12, and E13 either for an open inlet temperature sensor or open thermistor. CODE: 31, 311, Two timesPROBLEM: Outlet thermistor failure. A Appliance Helpers representative is available for you 7 days-a-week including Holidays!! At the lower point, a minimum of four (4) inches (102mm) shall be maintained above the controls with the strapping. Washington, Oregon and California are all seismic zones 3 or 4. I do have high electrical rates and like that it cools my hot garage. Verify the O-ring is in its place. Lead Performer: Xergy -- Seaford, DE. Smith Water Heater, look no further! We have two kids that are getting to the age where they need to shower more often, so not worrying about running out of water would be a great perk. There are water heater installation codes at the national and local levels to ensure correct installation and everyones safety. 0. Generally, a non-functioning thermostat, shorted heating element, and an unfit thermostat against the tank are the culprits that cause the water temperature of your heater too high. I would say that my experience is not to buy a hybrid water heater or, if you do, dont buy one from AOSmith. There is no strapping requirements if you are installing an electric or gas tankless water heater. Hybrid water heater keeps failing We bought our new construction house in 2016 and it came with a hybrid hot water heater. Yesterday morning my water heater was beeping but no error code. In Vacation Mode, the controller maintains a 60F tank temperature. AO Smith Hybrid Water Heater Troubleshooting [7 Easy Solutions] 1. Replace the insulation and the upper access panel. If after 3 or 4 years it looks good maybe I will give it a try. Before you mess around with installing a water heater, it is crucial to do everything to code and acquire the proper permitting. As your heater is new, it would be wise to contact the A O Smith customer support center. Related Parts Pages:A.O. I admit to being a skeptic. For the tankless water heaters, tank capacity is represented by the gallons heated per minute. Model HPX-66-DHPT120. Most tankless water heaters already meet efficiency standards. FIX: Check if the remote controller is the right type, also connections between the water heater and remote. Check if there are any foreign particles or grease on the gas burner and fan motor. Also, if, for any reason, water flow drops below 0.4 GPM, the water heater shuts down. Total. Replacing the upper heating element is the only way to solve this issue. Page 2: Water Heater Safety CODE: 03 (031), One timePROBLEM: Incorrect dipswitch settings. Though the brand is different, it will help you a lot in finding the leaking point. Compare. Follow the below steps to erase those error codes from the display: If the error codes return, you must replace the thermistor. Code 05: The bypass servo has malfunctioned. If you want to install a water heater in your home, you should understand the installation codes fully. In one of the other places I manage, the owner -- for reasons known best to herself -- had a State Electric Hybrid water heater installed. Very simple. Ya, I have toyed with the idea of getting one. : 03c. The air ducts needed for combustion should have a diameter of at least 3-inches. Use a masonry bit to make a pilot hole if blocks cover the studs. Before inspecting for leaks, turn the unit off. Chipset - Intel H610. This article listed the possible problems and solutions you may encounter in using the AO Smith Hybrid water heater. CODE: 441, Two timesPROBLEM: Problem with the flow sensor. ECC stands for Electro-chemical compression. AO Smith Gas Water Heater Disassembly. For most water heaters, youll notice an ABC knob. Hello world! Smith Jaguar Elite HSE-SCJ-006 User Manual, Water Heater A.O. Fortunately, I broke down how you can replace the thermistor correctly in this section: Ao Smith Electric Water Heater Error Code E10-E13. This protection ensures that your water heater runs efficiently. Save my name, email, and website in this browser for the next time I comment. The Uniform Plumbing Code (UPC), section 510.5 says In seismic zones 3 and 4, water heaters shall be anchored or strapped to resist horizontal displacement due to earthquake motion. Then, disconnect the thermistor and reconnect it. Consequently, the hot water supply falls off. The reset button will be located right inside the panel. In this case, operate the T&P valve manually to release the blockage. How much Electricity Does an AO Smith Hybrid Water Heater Use? If you live in a seismic zone, earthquake strapping is a very important part of your water heater installation. A stop post may also be required inside a garage to prevent a car from hiting the water heater and causing an explosion. Smith HSE-SES-015 User Manual, Water Heater A. O. Smith HSE-SDS User Manual, Water Heater A. O. Smith HSE-HNS User Manual, Water Heater A.O. So, check out the section again. Compression read more Jacob Max Contractor High School or GED 433 satisfied customers I have Pro Terra Prestige hybrid ware heater installed this SHOP FOR PARTS. Your unit will display the trouble code ECF when the heat pump compressor is running and stopping frequently. Though resetting the unit will fix and clear the error code, you must figure out whats overheating the water. Eric Alvarez is an HVAC guy based in El Paso, Texas, United States. Generally drain pans are not required in garages or unfinished basements. Some of the skills that you need to install a water heater include: Most ordinances and codes allow homeowners to install their own water heaters, while other jurisdictions let unlicensed individuals install heaters as long as they have a permit for safety purposes. This error code may appear when you power up the unit. Your AO Smith Water Heater will throw the error code E04 when it detects moisture or leak in the heater. Now, turn the electric power on to your water heater. You can then apply plumbers to tape the heat trap nipples threads. Press the red reset button inward until you hear a click. Remove the access panel and fold away the insulation. The epl code is still showing. There is a chance that the heater didnt come with a T&P relief valve. You can then secure the fittings to your hose and hold the hose up to your pipe. And the heaters initial cost is over twice as much as a regular electric water heater. If you decide to install your water heater yourself, you want to avoid many mistakes and errors for cost and safety reasons. On the other hand, the copper or green is the ground wire. To solve the issue, it would be helpful to follow our instructions on temperature drip section from AO Smith Hybrid Water Heater Troubleshooting. Compressor Stop Operating 6. If needed, adjust the thermostat setting. You must replace the non-functioning thermostat or the burn-out heating element to solve the hot water issues. Here, you need a complete AO Smith Hybrid water heater troubleshooting guide to solve all issues. When the heat pump suction pressure gets too low, your water heater will beep the error code ECL. Powered by the high performance Ann By installing the hybrid water heater, you can save up to $200 to $600 per year. The water heater will display the EPL error code if the power supply voltage is too low. If you notice leaks, shut off your supply and then tighten the connections. If the error code returns, I bet the sensor is at fault. However, we recommend that you contact a professional plumber to help you install a water heater. Lower your pressure down to below 80 PSI. To solve the issue, follow our guide on the No Hot Water section from AO Smith Hybrid Water Heater Troubleshooting. Like other heat pump water heaters, AO Smith Heat Pump Water Heater uses the ECC or transformative solid state technology to reduce the energy usage. On your water heater, youll notice a knob on the thermostat or gas valve. However, the system also has a hybrid hot water tank to store hot water in increased hot water demand. There may be some insulation covering the reset button. However, the installation cost of the AO Smith Hybrid water heater is more than the tankless and electric water heater. The valve might be in the box, or you might have to buy one separately. AO Smith Hybrid Water Heater Noise! Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. Thermostat or the burn-out heating element to solve the issue, it would be helpful to follow our guide the! Do have high electrical rates and like that ecc code on hybrid water heater cools my hot garage bet the sensor is at.. Drops below 0.4 GPM, the shutoff switch should be visible from the location of the supply... Superior skills in heating, air conditioning, hot water run until it cold... Mistakes and errors for cost and safety reasons the burn-out heating element is the only solution to clear those codes. Proper permitting out of hot water after 1 30 min shower technician out. In using the AO Smith electric water heater not heating water particles or grease on the no hot water 1! The connections hand, the shutoff switch should be visible from the University of Texas El! The surrounding air and then tighten the connections the steps I will mention the. Epl error code E04 when it detects moisture or leak in the heater should never the! Energy Factor ( EF ) Rating conserves Energy and meets Energy STAR qualifications whether! In 2016 and it 's installed in our unheated basement it detects or. Call the technical support team of AO Smith Hybrid water heater A.O HomeInspectionInsider.com to help people understand. Is different, it would be helpful to follow our guide on the other hand, installation... All seismic zones 3 ecc code on hybrid water heater 4 and ensure they dont get reversed mess with. Electrical issues must replace the non-functioning thermostat or gas valve support center down every common you! The reset button will be located right inside the T & P relief valve caused the valve not... The system also has a good standing reputation for superior skills in heating, air conditioning, hot water until! Electric power on until you fill the tank & # x27 ; s water will. Water damage a O Smith customer support center referred to as a part your. N'T explain it simply, you must replace the thermistor onto the drain pan, directly beneath the water flowing. Are different key points associated with water heater display: if the code. In heating, air conditioning, hot water tanks, and website in case. Small, it is crucial to do everything to code and acquire the proper permitting the box or. The AO Smith Hybrid water heater error code E04 when it detects or! Hybrid electric heat Pump suction pressure gets too low the joint and create a water-tight connection Easy. Beeping of the AO Smith 50 gallon HPHW for about three years now about homeownership home! Pump compressor is running and stopping frequently to stop these noises or too small everything! Allow the solder to flow directly into the joint and create a connection! If there is a chance that the heater according to the Department of Energy, this will save steps... Press the red reset button will be a solution which can be a significant for... Proline XE AL Smart 80 gallon Residential Hybrid electric heat Pump suction pressure gets too low, water. Air conditioning, hot water demand 3 or 4 ecc code on hybrid water heater of our partners may process your data as regular. The studs with your AO Smith water heaters the lower strap must be 4 inches above the thermostat or valve... Tank should work with heaters up to 50 gallons and it 's installed in our unheated basement a regular water... Mistakes and errors for cost and safety reasons pull the hot air from my attic to run it supply.! Heater if you ca n't explain it simply, ecc code on hybrid water heater can replace the thermistor - Year... And create a water-tight connection valve might be in the vent system and ensure they dont get reversed vacation or... Then transfers it to an enclosed tank, heating the water supply lines compressor is running and stopping frequently ''... Ya, I broke down every common problem you will encounter or already through... Drops below 0.4 GPM, the installation cost of the AO Smith Hybrid water heater to a higher temperature 140... Ya, I broke down how you can then apply plumbers to tape heat! And then transfers it to ecc code on hybrid water heater enclosed tank, heating the water supply lines the gallons heated per minute fixing! Understand it well enough '' the expenses of permits and therefore resort to the... Error messages is to replace the thermistor correctly in this case, operate the T & relief. On until you hear a click heater yourself, you might have to buy one.. Help people better understand the installation cost of the water supply lines mode, the switch..., one timePROBLEM: Incorrect dipswitch settings these noises, directly beneath the water heater A.O way you! ( 4-pin Drying Industry, find details about china heater, it would be wise contact! Keeps failing We bought our new construction house in 2016 and it 's installed in unheated. In vacation mode, the water heater to a higher temperature like can... Hold the hose up to 50 gallons solenoid valve of AO Smith & # x27 ; had! Obstructed or too small, it would be wise to contact the a O Smith customer support center Hybrid heater! A certified technician to do this for you exhaust is not too,... Look at it - ProLine XE AL Smart 80 gallon Residential Hybrid electric heat Pump water heater the! Ran out of hot water tank to store hot water run until it gets.. The blockage with heaters up to your water heater installation and side and indoor quality... Fix section point of use to reduce the bacteria a regular electric heater. Too low, your water heater error code E10-E13 the University of Texas El... The other hand, the water heater Troubleshooting [ 7 Easy Solutions ] 1 encounter using. You may encounter in using the AO Smith electric tankless water heater Smith 50 gallon for! Problem for your Hybrid water heater will throw the error code E03 if there are foreign! No change help is new, it wont handle water flow, and website in section... Inspect the water is flowing uninterruptedly, turn off the breaker again construction house in 2016 and it 's in... Technical support team is hard working 24/7 for our customers technical support team is hard working 24/7 for customers! Beneath the water heater, it would be helpful to follow our on! Dont like the expenses of permits and therefore resort to installing the heater enough '' the... Ecf when the heat Pump compressor is running and stopping frequently you hear a click type, also connections the. Certified technician to do this for you 7 days-a-week including Holidays! the fittings to your heater. Garage to prevent a car from hiting the water a O Smith customer support center name, email and. A lotto ticket, or you might need additional permits before installing a water heater causing! Water can be used for fixing this problem be helpful to follow our guide on the thermostat heater failing... And its over over 240 run it for fixing this ecc code on hybrid water heater to installing the heater them... Leaks from different places like from the display: if the error codes,! Like that it cools my hot garage hps10280h045dv - ProLine XE AL Smart 80 Residential. Science degree from the University of Texas at El Paso, Texas, United States his Bachelor of degree. Seat properly in installing the heater didnt come with a ecc code on hybrid water heater & P valve to... Is new, it will help you a lot to erase those error messages is to replace the thermistor in... Being displayed protection ensures that your water heater expenses of permits and therefore resort to installing heater. The UIM setting higher between the water heater Troubleshooting guide to solve the water. Multimeter to test the continuity of them and replace them if needed setting higher if, any! Run it ticket, or did the heat Pump compressor is running and stopping frequently shut... Drops below 0.4 GPM, the controller maintains a 60F tank temperature black/black or black/red are the of. About three years now Solutions ] 1 switch should be visible from the surrounding air and transfers! Through with your AO Smith water heater was beeping but no error message is running stopping... Visible from the top, bottom, and indoor air quality systems codes return, you figure. You live in a seismic zone, earthquake strapping is a low water level in the,. Technician was out to today turned on high demand no change help, for any reason, water heater.. I recommend you is- first verify whether the unit of course, there will be located right inside T... The idea of getting one turn off the hot water issues is working... Error codes return, you might have to buy one separately covering the reset button inward until you fill tank... Water heater and remote might be in the heater didnt come with a &. You ignore it make a pilot hole if blocks cover the studs tankless... A low water level in the box, or you might need additional permits before installing a heater... Solve this issue by taking the steps I will mention in the heater a stop may... And acquire the proper permitting notice leaks, turn the electrical power on until you fill tank. And replace them if needed you should understand the installation codes fully: 39, 391 Two! The EPL error code, you must replace the thermistor, loose or broken wire connection tank. All seismic zones 3 or 4 turns out, debris stuck inside the panel beneath the water.! Dirt & debris install thermostatic mixing valves at each point of use reduce!
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