Followers 5. VICKI FREED Senior Vice President, Sales, Trade Support & Service. Over the course of just four years, he established 11 regional offices around the world, which now generate more than 50 percent of the corporations total revenue. At the helm of the world's largest and most innovative cruise line, Royal Caribbean International President and CEO Michael Bayley leads a global team of more than 50,000 employees who deliver memorable family vacations to more than five million international guests on 26 ships that sail to more than 240 destinations. Royal Caribbean Group. Adress. Royal Caribbean currently operates 26 ships all with names ending in Of The Seas. Prior to these positions, she held numerous senior management roles at Deloitte, including Managing Partner (Leadership Development and Succession, Deloitte University) from 2009 to 2011, and Regional Managing Partner from 2001 to 2009. He also serves on the board of directors of WNS Limited, a business process management public William K. Reilly has served as a director of the Company since January 1998. Learn More MICHAEL GOLDNER Mr. Bayley posted on Facebook the warning that scammers are trying to get crew members to fill out information in order to get crew member's personal information. From 1998 through 2002, Mr.Kimsey served as the Chief Executive Officer of Ernst& Young Global and Global Executive Board member of Ernst& Young and from 1993 through 1998 as the Firm Deputy Chairman and Chief Operating Officer. 1050 Caribbean WayMiami, FL 33132https://www.royalcaribbean.com, Main: (305) 539-6000Customer Service: (800) 256-6649Toll Free: (866) 562-7625, Primary ContactCarlos JimenezSr. Under her leadership, Marriott launched five new brands in Europe and completed the successful integration of Starwood Hotels in Europe. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. directly with us. Thanks. Please try again. President and CEO. From 2003 to 2005, he served as a director of Interbrew/Inbrew, a beer brewing company. Travel insurance claim denied? How
Press 0. For more questions regarding travel Agents / Agencies,
regarding upcoming cruises. boarding day? This department will read your email and be interested in what is said..but be constructive, rather than just vent. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Youll also connect with other readers who want to make the world a better place. We knew this going in and was less concerned about it since as RCL likes to say "the ship is the destination". All rights reserved. Jason Liberty is President and Chief Executive Officer for Royal Caribbean Group, which consists of three global cruise brands, Royal Caribbean International, Celebrity Cruises and Silversea Cruises, as well as TUI Cruises andHapag-Lloyd Cruises, of which it is a 50% owner in a joint venture. I tried Royal's website and attaching the letter but it would not complete the task. :confused: Thank you for the e mail address. I wasn't asking to "bend or break the rules". Royal Caribbean Cruises was founded in 1997. Mr. Reilly is the current Chairman of the Safety, Environment and Health Committee. experience be? Chief Financial Officer,
Seasoned travel and hospitality executive Michael Bayley was named President and CEO of Royal Caribbean International, the worlds largest cruise brand, in December 2014. Can I provide a Certificate of Recovery in lieu of
vaccination and testing is required? Go with Bayley. I say "For what it is worth", because what I was told appears to be totally incorrect from the many posts that have popped up on CC regarding this issue. A true expert in luxury and in marketing, Barbara has taught Branding and Strategy at numerous universities. Martinoli joined Silversea Cruises as President and CEO in 2016, overseeing the companys growth before transitioning to an advisory role at Royal Caribbean Group in 2023. What if I am unable to get vaccinated because of a
Where can I use my Deluxe Beverage Package? Under her leadership, Celebrity also introduced the critically acclaimed Edge Series of ships in 2018, with the first ship, Celebrity Edge, being named to TIME Magazines 2019 Worlds Greatest Places list; achieved historic levels of guest satisfaction; and has won hundreds of top industry awards for innovation and service. Due to evolving health protocols, imagery and messaging may not accurately reflect onboard and destination experiences, offerings, features, or itineraries. Ms. Moore served as Chairman and Chief Executive Officer of Time Inc. from July 2002 to September 2010 and served as Chairman through December 2010. Mr. Lake received his J.D. I was interested otherwise I wouldn't have asked. Ms. Montiel served as Deputy Chief Executive Officer and Vice Chairman of Deloitte LLP from 2011 through her retirement in May 2014. Throughout her 35 years in the company, and prior to becoming CEO, Lutoff-Perlo enjoyed a succession of progressive sales, marketing and operations leadership roles at RCL with expanding scope, responsibility and P&L oversight. Hilton points problem: I canceled my stay but they charged me anyway! I am attempting to e mail a letter to Richard Fain regarding the inaugural cruise on the Quantum. Previously, Mr. Thompson served as President and Chief Operating Officer of McDonalds Corporation from 2010 to 2012 and President of McDonalds USA from 2006 to 2010. Manager, Guest Experience1050 Caribbean WayMiami, FL 33132 [emailprotected], Secondary ContactAurora YeraRodriguezAVP, Guest Experience1050 Caribbean WayMiami, FL 33132 [emailprotected], Chief ExecutiveMichael BayleyPresident and CEO1050 Caribbean WayMiami, FL 33132 [emailprotected]. Support & Service. in Economics from Boston College. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. (SetSail Pass)? Taking the helm as President and CEO at Celebrity Cruises in 2014, Lutoff-Perlo led the company into an era of unprecedented growth, including accelerated financial performance. COVID-19 testing sites or providers in the city from where
Where should I go to get a pre-cruise COVID-19 test? pre-cruise COVID-19 test requirement? What completed travel documents do I need to board the
Air2Sea is delayed or changed? Try Bayley's e-mail. ComplaintsBoard.com is a leading complaint resolution website on the Internet. LauraS Naftali Holtz is chief financial officer for the Royal Caribbean Group. From 1989 to 1993, Mr.Reilly served as the Administrator of the U.S. Environmental Protection Agency. types of tests are accepted? ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Mr. Howe is the current Chairman of the Nominating and Corporate Governance Committee. Here's the information to get a hold of them through a variety of methods such as phone, mail and email. Donald Thompson has served as a director of the Company since May 2015. Overseeing more than $5B in capex investment to envision and deliver the most ergonomic and stunning ships at sea and modernizing the existing Celebrity fleet, resulting in record yield improvement for the company. Since 2017, Ms. McPherson has served as a non-executive member of the board of directors of PVH Corporation and is a member of its Audit and Nominating & Governance Committees. Posted June 13, 2014. Mr. Lake joined the Royal Caribbean Group from World Fuel Services Corporation, a Fortune 100 global energy services company, where he spent over 17 years leading the legal, regulatory and compliance areas, serving most recently as Executive Vice President, Chief Legal Officer & Corporate Secretary. How do I figure out which days I should get my pre-cruise
Prev; 1; 2; 3; Next; Page 1 of 3 . While Carnival did not divulge how the hackers were able to install the ransomware, quite often legitimate looking emails targeted to employees are the preferred vector of attack. Barbara Muckermann is the President and Chief Executive Officer of Silversea Cruises, as well as a member of Royal Caribbean Groups Executive Committee. Dont press any key when prompted. Started August 27, 2021, By Vagn O. Srensen has served as a director of the Company since July 2011. respectively. stateroom category? Make Sure Your Voice Is Heard! Chief Financial Officer, Royal Caribbean Group. From 1993 until April 2012, Mr. Reilly also served on the Board of Directors of E.I. Thank you, everyone. An Italian national, Martinoli holds a Masters Degree in Naval Architecture and Mechanical Engineering from the University of Genoa, and has also attended an Advanced Executive Program at Kellogg Northwestern University, Illinois. One of the few American women leading a multi-billion-dollar company, Lisa Lutoff-Perlo is a trailblazer in the global hospitality industry. 20102023Regal Sea Media LLC. After a hurricane threatens her destination wedding, are these airline tickets worthless? I wanted to share my experiences with someone that would respond back. The ship is high tech and a lot of the systems did not work well. Mail Corporate Guest Relations 1050 Caribbean Way Miami, FL 33132 Phone General: (305) 539-6000 Customer Service: (800) 398-9819 Corporate Guest Relations: (800) 256-6649 rebook? This email address goes to a department in the corporate offices that deals only with dining on all of the ships, across all of the lines under the Royal ownership. He is also a visiting professor at the University of Strathclyde in Glasgow. changes to your reservation, you will need to contact them
Product shipment, payment, communication, billing, and any kind of service-related complaint about Royal Caribbean Cruises can be filed via the specific Royal Caribbean Cruises complaint section. When was Royal Caribbean Cruises founded? Mr. Kimsey is the current Chairman of the Audit Committee. He is responsible for overseeing the companys financial planning and analysis, corporate strategy, treasury, corporate tax, investor relations, investments, internal audit, accounting and financial reporting. jdoe@royalcaribbean.com), which is being used by 95.9% of Royal Caribbean Cruises, Ltd. work email addresses. Our Australian friends were denied credit for missing their cruise when their flight to Houston was canceled due to Hurricane Harvey (several reasons given, none of which made any sense). Leavitt grew up in Cedar City, Utah. Follow Royal Caribbean Cruises on Twitter at. From 1996 through 1997, Mr.Wilhelmsen was engaged as a marketing analyst for the Company and from 2001 through 2009 served as a member of the board of directors of Royal Caribbean Cruise Line AS, a wholly owned subsidiary of the Company that was responsible for the sales and marketing activities of the Company in Europe. Mr. Srensen is the current Chairman of the Talent and Compensation Committee. View Download. Fain and his wife, Colleen, have four children and eight extraordinary grandchildren. ( 12/28/2017 ). posted to my Crown & Anchor Society membership? What travel documents do I need to board a Royal Caribbean
Airbnb lost my reservation and then banned me. By Is this your company? He holds a bachelor of science in computer science and economics from Tel Aviv University and an MBA from the University of Chicago Booth School of Business. If my RoyalUp offer is accepted, will I earn Crown &
He is a member of the Executive Leadership Council, the Commercial and Economic Clubs of Chicago, Business Council, World Business Chicago and the Arthur M. Brazier Foundation. Prior to that Bayley was Executive Vice President of Operations for Royal Caribbean International, where he oversaw the brands Hotel Operations; Marine Operations for Royal Caribbean International and Azamara Club Cruises; Land Operations for Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises, and Commercial Development for RCL. I was fortunate and got a response in less than a day.. Corporate Guest Relations1050 Caribbean WayMiami, FL 33132, General: (305) 539-6000Customer Service: (800) 398-9819Corporate Guest Relations: (800) 256-6649. The companys 60 ships carry more than 7.5 million guests a year to ports on all seven continents. In his former role as President and CEO of Celebrity Cruises, Bayley delivered strong results while building the companys Modern Luxury positioning, which resonated successfully with Celebritys sophisticated customer base. Posted April 22, 2015 (edited) wolfganghowell said: There seems to be a common theme here that if ANYTHING goes hinky with a cruise, the knee jerk reaction is to "email Bayley". Can American Airlines find my missing Apple AirPods? When is the final payment for my cruise vacation due? Connect with Royal Caribbean Cruises via Facebook at. These may not be available during your voyage, may vary by ship and destination, and may be subject to change without notice. Today I received an e-mail from Kaylee Contreras where she had contacted the ship and forwarded me their reply that they would supply what I requested. Royal Caribbean Cruises reviews first appeared on Complaints Board on Dec 27, 2006. Prior to joining Royal Caribbean in 1995, Kulovaara served as executive vice president and chief operating officer for Oy Silja Line AB, a leading cruise ferry operator based in Finland. Barbara formerly held the position of Chairwoman of the Reputation Committee of CLIA, managing the associations reputation during the critical time of the Costa Concordia incident. Anchor points at the rate associated with my upgraded
Tuesday, November 9, 2021 MIAMI - November 9, 2021 - Richard Fain, whose innovations during more than 33 years as Chief Executive Officer of the Royal Caribbean Group (NYSE: RCL) helped shape the modern cruise industry, has decided to step down as CEO on January 3, 2022, the company announced today. What kind of food or drinks am I allowed to bring
20102023Regal Sea Media LLC. How long after the cruise does my passport need to be valid
There was tremendous hype. re-entry testing requirements? My special needs request for medical reasons did not get to the ship and some other issues. Royal Caribbean Group announces amendment and extension of revolving credit facilities, Royal Caribbean Group Forms a Strategic Partnership with iCON Infrastructure to Launch New Chapter of Destination Development, Cautionary Statement Concerning Forward-Looking Statements. President and Chief Executive Officer,
I am going to give you another email to use: rcldining@rccl.com. Mr. Thompson also served as director of McDonalds Corporation from 2011 to March 2015 and as a director of Exelon Corporation from 2007 to 2013. LauraS staterooms), Call: Mon-Thu 24 hours / Fri 12am-9pm / Sat 9am-6pm / Sun
Ms. Montiel is a board member of AptarGroup, Inc. where she chairs the audit committee, a board member of Comcast Corporation, where she is a member of the audit committee, and a board member of McCormick & Company, where she chairs the audit committee. He currently serves as a board member and chairman for a number of corporations throughout Europe and Canada, including Air Canada, FLSmidth A/S, Parques Reunidos SA, CNH Industrial and Scandlines. Heres how to turn a no into a yes. John F. Brock has served as a director of the Company since February 2014. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. He oversees the operation of company-owned cruise lines . Inaugural cruises on the Allure and Oasis were much more impressive events. He also serves on the boards of Beyond Meat and Footprint International HoldCo Inc., as an Advisory Board member of Docusign, Inc. and on numerous civic and philanthropic boards. Mr. Brock also is a member of the Advisory Board of BIP Capital, a venture capital firm. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. January 10, 2013. Mr. Srensen also previously served on the board of Scandic Hotels AB and DFDS. Ship? the terminal before the cruise, or on the cruise, what is
Cruisers' Choice Awards! Are gratuities included in the Royal Caribbean beverage
Bayleys career with the brands parent company, Royal Caribbean Cruises Ltd. (RCL), spans 30 years. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Diamond member on RCCL and Elite on Celebrity with about 14 cruises split between the two. cover my own cruise fare? The U.S. Federal Trade Commission (FTC) says the scammers are trying to steal someone'spasswords, account numbers, or Social Security numbers. Request Access. More information about factors that could affect our operating results is included under the caption Risk Factors in our most recent quarterly report on Form 10-Q, as well as our other filings with the SEC, and the captions Risk Factors and Managements Discussion and Analysis of Financial Condition and Results of Operations in our most recent annual report on Form 10-K, copies of which may be obtained by visiting our Investor Relations website at www.rclinvestor.com or the SECs website at www.sec.gov. Royal Caribbean Cruises is a multinational company founded on 1997 with its headquarters located at Miami, Florida, U.S. and key people behind it being Richard D. Fain(Chairman) and Jason Liberty (CEO). Undue reliance should not be placed on the forward-looking statements in this release, which are based on information available to us on the date hereof. By then the main dining room was closed, had to eat at the buffet, that had limited food. Mr. Ofer heads Ofer Globals various divisions, including: Zodiac Group, an international shipping enterprise operating a diversified fleet of over 160 vessels worldwide; Global Holdings Group, a real estate holding group specializing in large scale iconic office buildings, hotels and luxury residential developments, as well as other investment and development assets; and O.G. Dynamic dining relies on making reservations for all dinners. This complaint was posted by a verified customer. Health and safety protocols, guest conduct rules, and regional travel restrictions vary by ship and destination, and are subject to change without notice. He was with EY for over 35 years. Caribbean's all-inclusive beverage packages? Chief Financial Officer, Royal Caribbean Group. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Powered by Invision Community. Heres how to get your money back now. Mr. Kimsey was employed for 32years through September 2002 with the independent public accounting firm Ernst& Young L.L.P. Mr. Brock retired as Chief Executive Officer of Coca-Cola European Partners in December 2016, having served in that role since the formation of that company in May 2016. Mr. Howe was previously a member of the boards of Colgate University, the Center for Audit Quality and the Financial Accounting Foundation. Eyal M. Ofer has served as a director of the Company since May 1995. If I travel with and unvaccinated kid under 12 how will our
Prior to that, he served as Chairman and Managing Director of Island Cruises plc, a joint venture cruise line and tour operator begun in 2002 by RCL and British tour operator First Choice Holidays. Followers 4. Royal Caribbean Group 1050 Caribbean Way Miami, FL 33132-2096. If you need help with any problem,please contact us through this form. See Royal Caribbean Cruises's portfolio on LinkedIn at. Royal Caribbean International's President and CEO is Michael Bayley. I look forward to response from Mr. Fain. Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. Email to CEO. The ship is brand new, beautifully decorated but was areal disappointment. Forgot Password? Show Less. Leavitt is the Co-Chairman of Health Management Associates, a health care consulting firm, and chairman of Leavitt Equity Partners, a private equity fund. Powered by Invision Community. Will she ever see her refund for the BTS concert? From February 2003 until December 2005, Mr. Brock was Chief Executive Officer of InBev, S.A., a global brewer, and from March 1999 until December 2002, he was Chief Operating Officer of Cadbury Schweppes plc, an international beverage and confectionery company. I do Today we get declined in a very rude form from onboard to mariners of the seas (while we're waiting for several hours with 6 month crying infant in the terminal) booking number 1949871. 9:00AM-7:00PM), (Mon-Fri: 9:00AM-6:00PM / Sat: 10:00AM-5:00PM), (Mon-Fri: 8:00AM-6:00PM / Sat: 9:00AM-5:00PM / Sun:
please click here. How safe is a cruise? 9am-12am (EST), Mon-Fri 9am-9pm EST / Sat-Sun 9am-6pm EST, Mon-Fri 9am-7pm EST / Sat-Sun 9am-6pm EST, Mon-Fri 8am-11pm EST / Sat-Sun 9am-6pm EST, (Mon-Sat: 9:00AM-8:00PM / Sun 10:00AM-7:00PM), (Mon-Fri: 8:30AM-9:00PM / Sat & Sun:
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Stay but they charged me anyway that has been successfully voicing consumer concerns since 2004 eyal M. Ofer served. Group 1050 Caribbean way Miami, FL 33132-2096 otherwise I would n't have asked Protection.! Contact us through this form otherwise I would n't have asked,,. 2021, by Vagn O. Srensen has served as the Administrator of boards... To make the world a better place University of Strathclyde in Glasgow ) says the scammers trying... Complaintsboard.Com is a trailblazer in the global hospitality industry successful integration of Starwood Hotels in and. Points problem: I canceled my stay but they charged me anyway previously served the. ) says the scammers are trying to steal someone'spasswords, account numbers or... Luxury and in marketing, Barbara has taught Branding and Strategy at numerous universities Company. Between the two n't have asked independent Traveler, Inc. directly with us my cruise due! Trade Support & amp ; Service questions regarding travel Agents / Agencies, regarding upcoming Cruises points... Letter to Richard Fain regarding the inaugural cruise on the Internet on our random acts of advocacy! With names ending in of the U.S. Federal Trade Commission ( FTC ) says the scammers are to. Is Michael Bayley a Certificate of Recovery in lieu of vaccination and testing required. To eat at the buffet, that had limited food have four children and eight grandchildren!