The item show it cleared Authenticity and matched the shoe in the listing. Raw and graded trading cards are eligible for Authenticity Guarantee if they meet the following criteria: The following trading cards are not currently eligible for authentication. 01:15 PM Your purchase is sent to the authentication team who personally inspects the item, checks it against the listing, and authenticates it. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. Verified returns For more information, see our, Any images added to a return request must be relevant to the return reason and comply with our, When there are strong indicators that the buyer received a counterfeit item, the buyer must cooperate with us to ensure proper disposal of the item, and must not sell the item on eBay or elsewhere, The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the seller's specified return address; and, Signature confirmation, on items with a total cost of $750 or more. The eBay Money Back Guarantee policy and other protections available to you under the Authenticity Guarantee service are provided in addition to any rights against the seller you may have under Australian Consumer Law. 1 Look for watches with the Authenticity Guarantee badge and make your purchase. When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. Only watches sold in the Wristwatches category for $2000 or more are currently eligible. If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale. Top grading professionals verify every detail of every card. Totally sucks. There are some exceptions for vintage watches: To be eligible, watches must be sold on ebay.com by a seller located in the US, UK, Canada, Japan, Italy, Germany or South Korea. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. When a seller offers an international shipping option (such as worldwide shipping), or doesn't exclude international shipping in their shipping settings, it may result in the buyer completing checkout on an eBay site other than the site used to create the listing. It's worth noting that eBay takes a 20% . By selling or purchasing an Eligible Item, you direct eBay to provide this order information to the . 3. US buyers pay a flat $14.95 eBay shipping fee when purchasing sneakers that qualify for Authenticity Guarantee ($30, if the buyer is located in Canada, and $45, if the buyer is in Australia). Sellers can find the estimated delivery information that was provided to the buyer at the top of their Order details page. Authenticity Guarantee tag Once a pair is verified as authentic, one of the sneakers receives a unique NFC-enabled tag that provides detailed information about the pair's authenticity. It was, but I quickly realized the pictures on eBay leave out extremely important aspects of the shoes. However, if an item sells for under $2000 in an Auction listing, it may not be eligible for authentication, Watches specified as "Customized" are currently not eligible for authentication. It smells as though someone sprayed perfume directly into both shoes to mask the smell of wear. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or for original or return shipping costs. Visit our Authenticity Guarantee page for buyers - opens in new window or tab. Timepieces authenticated by the world-renowned team at Stoll & Co. Weve teamed up with GIA, preeminent experts in gems and jewelry. 4 The authenticator sends the watch to you via fast, tracked, signaturerequired delivery. Messed up on my shipping when buying label on eBay and Weekly Scam Discussion- January 16th 2023, Press J to jump to the feed. If the seller provided tracking details, eBay may close the case automatically once tracking shows the item has been delivered. we would be happy to help you and</p><br /><p>see your 5 stars positive feedback :)</p> This is a rare case where I would leave a negative, honestly. eBay Money Back Guarantee covers most transactions on eBay. eBay reserves the right to seek reimbursement from the seller for amounts refunded to the buyer, if a buyer successfully appeals. In some cases, eBay may automatically accept the return on the seller's behalf. There is hair, stains and grime underneath both insoles. (Smart watches, watch parts and watch accessories are not currently eligible.). Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. Currency exchange rate applied to refunds. If the listing states that the seller offers returns, the buyer may return the item for any reason, including if they change their mind about the item ("remorse" returns). The latest date for the buyer to report that the item hasn't arrived is 30 calendar days after the latest estimated delivery date or 7 calendar days after the event date, whichever is later. Visit our Authenticity Guarantee page for buyers - opens in new window or tab. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. In short, the pictures on eBay did not fully reflect the shoe I purchased and they are not useable to me at all. No one asks sellers to remove insoles in pics. So obviously, I did not expect neon green all over the top of my shoes. Items that display the Authenticity Guarantee - opens in new window or tab badge in the listing are first shipped to an authenticator who inspects the item prior to delivery to the buyer. This inspection ensures that the item purchased matches the listing description and verifies the item's authenticity. The seller responds to the buyer's request. To filter by Authenticity Guarantee items only, simply scroll down to the Show only section and check the Authenticity Guarantee box. 5 May 2021: eBay, Australia's number one shopping site, is giving Australian sneakerheads access to nearly 90,000 listings of sneaker listings direct from the US by launching its Authenticity Guarantee program. Proof of delivery for returned items For full details, read our eBay Money Back Guarantee policy. Buyers and sellers are subject to the eBay Money Back Guarantee or other buyer protection policy (if available) of the site where the buyer completed checkout, regardless of the eBay site used to list the item or the registration details of the buyer or seller. I know what you mean with the "intentionally vague" item condition. However, anyone who looks at those pictures should be able to deduce that these shoes were worn more than stated and the wear was intentionally hidden. Sneakers specified as customized will not be authenticated. It would basically be like if you thought you were buying a plane black car and the car showed up with a big neon stripe down the center that was not included in the pictures. eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. Authenticity Guarantee is independent from, and not associated with, any brands sold on eBay. Also make sure you leave negative feedback. If the buyer returns your item, the authenticators inspect it before sending it back to you. Man, bummer. Copyright 1995- 2022 eBay Inc. So the same item can pass or the next time be ruled a fake. Items with the Authenticity Guarantee checkmark automatically go through our authentication process, so you know youre getting exactly whats described in the listing. Anyone who does just risks getting scammed. Why can't I see the buyer's shipping address? Tip Buyers can find estimated delivery information in their Purchase history. How it works for ungraded cards. See our Condition of returned items policy. new authentic pandora american football dangle charm 799530c01. 08:18 PM. eBay's Authenticity Guarantee is a service designed to help you shop with confidence. But, I seriously doubt they disassemble them (remove the insoles). listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. Buyers and sellers may agree to another solution, such as a full or partial refund while the buyer keeps the item, or a replacement item instead of a refund. Get to know the team of knowledgeable sneakerheads authenticating your kicks. Thank you for raising this issue and I apologize you were not satisfied with your experience with the authenticity guarantee program. I have a strong suspicion that this isn't his first time doing this. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. Returns for final sale purchases are only eligible for coverage under eBay Money Back Guarantee when: Final sale definitions by product category, Trading Cards - opens in new window or tab, Luxury bags & accessories - opens in new window or tab. The seller should put more effort into resolving the issue as should ebay ! photos show what you will receive, please look at all of them before purchasing! Based on them removing my neutral feedback within a day, I can only assume a negative would have also been deleted. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. These are desirable items and could likely sell more than your purchase price. Otherwise, some sellers may deduct the loss in value from the amount refunded to the buyer. Again, I got completely screwed. The latest date for the buyer to request a return is 30 calendar days after the estimated or actual delivery date or 7 calendar days after the event date, whichever is later. In most instances, we will notify buyers and sellers with an, Open duplicate claims using other resolution methods, or, Engage in fraudulent or abusive buying behavior, or, Colluding with a seller to wrongly declare an item's value for customs, Filing a chargeback after receiving a refund, Claiming an item was not received when there is proof of delivery to the address provided on the, Falsely claiming an item was not as described, Opening duplicate cases using other buyer protection programs, Returning an item other than the original item received, Using or damaging an item and then returning it, We may provide buyers and sellers with access to each other's contact information in accordance with our, eBay Money Back Guarantee is not a product warranty, For items shipped through the Global Shipping Program, the program's, In certain situations, eBay may open a case on behalf of a user and decide the outcome immediately. Our third-party authenticators physically inspect all eligible items before they are shipped to buyers and inspect all returns prior to sending them back to sellers. A watch is deemed to be customized if the original brand parts have been replaced with non-brand parts or parts not original to the model or era, or if components have been modified from the original design, e.g. adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. Please read the rules - https://old.reddit.com/r/Ebay/about/rules/, TSA confirmed that my Geodes are Yandhi-less . Remember to choose the item condition that best matches the condition of your item. When a buyer reports that an item doesn't match the listing and the transaction meets our eligibility requirements, we will look for all of the following: If we determine that the seller did not meet their return requirements: If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or shipping costs. How can buyers search for Authenticity Guarantee items? I steered away recently I rather just buy shoes locally or Nike outlets/ Reebok Outlets. eBay may close a buyer's eBay Money Back Guarantee case if the buyer files a chargeback or buyer protection claim for the same transaction with their payment provider (such as a credit card issuer or payment service provider), regardless of whether the chargeback or buyer protection claim is for the full or partial amount of the transaction. Even if a transaction is eligible for eBay Money Back Guarantee, buyers can lose protection if they: A buyer may not seek resolution for the same transaction under more than one buyer protection program. Industry experts carefully inspect your luxury handbags. If not, you're going to need to call (and call and call) eBay and hope you get someone who isn't a complete tool. Then they shipped my item to the buyer. SecretAsianMan42069 1 yr. ago Every ungraded card over $750 goes to this service? When a buyer requests a return within the seller's return policy, the seller must allow them to return the item for a full refund. Buyers will not be covered by eBay Money Back Guarantee if they make fraudulent claims or engage in activity as described in the Abusive buyer policy. For most purchases, buyers are refunded to their original payment method. Sneakers specified as customized will not be authenticated. What items are eligible for eBay Authenticity Guarantee? Need to report a problem or not sure about the next steps? The seller is required to respond and honor their returns policy. I would suggest to list them on eBay so can recoup the funds you would like back. The payment was instantly processed. We require all of the following to prove a successful return delivery: If the party responsible for return shipping does not use a tracked service that meets these requirements, a case may be decided against them if the returned item doesn't arrive. Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. Deep expertise Our team of authenticators brings years of industry knowledge to verifying your purchase. Learn more in our FAQs. Some purchases inspected under Authenticity Guarantee are considered final sale. Authenticity Guarantee is when the shoes are/if sent to be authenticated and money back covers not as described. The owner had been wearing them without the insoles in, possibly to trick whoever purchased them later on. Create an account to follow your favorite communities and start taking part in conversations. I'm just frustrated that ebay is giving me canned responses and letting this seller get away with duping people. eBay may step in without the buyer asking if there is no valid tracking information available. How can that be? It's sent and authenticated After receiving the item, authenticators check it against the listing description, perform a multipoint inspection, and then ship it with a unique authentication card or tag. Id theyre going to lie, hide the evidence. This doesn't give the authenticator much to work with. If it has a secondary/melee stone (less than 0.20ctw/per stone), it can be any stone except for the following ineligible stones. The itemwas collected by a third party on behalf of the buyer, Withdrawal of the items in your Collection when stored in the eBay vault. To be authenticated and Money back Guarantee covers most transactions on eBay so can recoup the funds you like. Money back Guarantee covers most transactions on eBay did not expect neon green all the. Are not currently eligible. ) GIA, preeminent experts in gems jewelry. With GIA, preeminent experts in gems and jewelry I apologize you were not satisfied with experience. 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