I have since purchased another mattress which is without problems for less money. The mattress could not be returned unless it was defective.Ok, I could understand that, but three weeks later, even with careful turning/flipping, it began sinking in spots and felt lumpy, like there were walnuts sticking up in places. A dozen of questions were asked to attempt to justify the mattress problem was not the fault of the company. Don't obsess. Yes, it's a pain to do, but really prolongs the life of the mattress.One small negative is with their delivery window. Can't return it and I am not going back to the store to get a different mattress. Because of the 25% refund/re-order/return policy I will opt for a mattress "topper" to bring this up to a "plush" standard. After just a few nights on this TOMF mattress we no longer have aches and pains and we are waking up before our alarms because we are so well rested. Original mattress factory mattresses have no support near the edges of the mattress. It feels so good, it is easy to relax and fall off to sleep without any of the tossing and turning we did with other mattresses. The Orthopedic line comes with some exciting additions. I don't think it's the same when delivered. They are super nice, professional, and will take away your old bed, too, along with all the plastic and packaging from the new set. Feel different than when tried store. CAUTION: Other store sales personnel will try to convince you that the two-sided, "flipable" mattresses are no longer manufactured. Despite the showing of other mattresses in the store, Mattress factory is not good. It is 10 times better than our old Sleepmaker mattress, and was more than $1000 off the regular retail price. I can feel the springs when I lay down. Soooo NOT going back to the Original Mattress Factory! Bought pillow top 'Orthopedic' mattress in 2011. Will never set foot in their stores again and will warn everyone of their tactics when the subjuest comes up. Our score: 6.0. unique needs and preferences. Today is 1/27/2021. Get the biggest discounts from the best online brands. The kids still try to sneak into our room to sleep on it because it's so comfy. The store mattresses do not match with what is delivered. The couple bought a set (mattress plus box spring); they wanted to exchange the box spring, which was still wrapped in plastics. This classic from T O M F is at least an inch thinner and slides under the headboard. lines. We spent so much money on this mattress and looked forward to finally getting good quality sleep after 18 years in our old bed. Tested at the store nice and soft and "plush". I was wrong. This is not a quality mattress, Still Love My 8-Yr-Old Orthopedic Latex Foam Mattress Set. Their options include the Classic One, Classic, Classic Luxury Firm, Classic EuroTop, and Classic Plush. They would come back in an hour. Original Mattress Factory mattresses are We don't like foam and we want two sided mattress. She now does not have the back pains anymore. Most manufacturers have no dip qualifications or under and inch for their warranty. I was blown away.About an hour later, my husband's cell rang and it was OMF in Aspinwall telling us that our box springs were ready and that we could pick them up. We are sleeping well these days and hopefully for many years to come. Mattresses can provide pressure relief by absorbing, cushioning, and/or redistributing your body weight. That, in and of itself, is reason enough to avoid this place at all costs.on top of an inferior product! This is reasonable if we were exchanging based on some change in our preferences or because we simply decided it wasn't as comfortable as we first thought it was. When it comes to your own comfort, your own body is the only North Star. The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. Ridiculous! They also have a custom line for those that are looking for something that is more specific for them. Just remember to go to bed earlier because its tough to crawl out o something so comfortable. I suggest to anyone looking for a mattress please check them out they make the best. * They have a fixed pricing; there's no special sales, no haggling.Cons:* To my untrained eyes, the pricing still seems arbitrary. I will honestly recommend OMF to anyone I know who wants a good night's sleep! It is like sleeping on concrete. Love the comfort and have kept up with the recommended rotation to ensure proper wear. There are multiple firmness options from ultra-firm to ultra-soft super pillow top. Delivery, another $38. I expected delays and additional cost from OMF. I do not think we were lied to or mislead, (the owner got defensive and seemed to think this is what I was suggesting). The pros: Mid-grade innerspring options with a good blend of comfort layers. Now we're in the market for a feather cover for it to try and make it softer. It was their next to lowest priced mattress, but still, it was just a few weeks old. Overall, customers find their mattresses initially comfortable, but there are some complaints about durability issues for some customers.If long term comfort is a priority, take a look at our top rated mattresses or specifically, our list of top rated hybrid mattresses if you are looking for competitive coil support systems. This could be due more to quality control issues, so you may or may not experience this yourself.The pros: Their mattresses are made with mid-grade materials in their US factories.The cons: Some have experienced durability issues over a shorter period of time than average so if you have a larger body type, make sure to do more research. Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. I am beside myself. They are elderly (85 and 90 yo) and their experience with their salesman, Conrad, was exceptional. We are encouraging any employees who are not feeling well to stay home and have adjusted our attendance policies as to be fair to employees who need to take time away from work. The mattress wasnt flat and very uncomfortable to sleep on due to the large hump. 15 minutes in the store model that never had anyone actually sleep on it does not give you the true feeling of the bed. At home, not so much. $499.95. Owners Rating is a summary of what real owners of this product are saying about their experience. Never purchase a bed from this organization. Here are. She said she would never be able to sleep on it. Frames? You think you pay for quality. When we arrived home, the delivery men weren't too far behind us. The only problem with the mattress is that we don't want to get out of it! Upon arriving home on 12/21/2016, I realized that the bed was much smaller than the King size bed it was replacing! We are both very happy with our purchase. )I've spent many a night sleeping with my girls when they were sick or otherwise in need of snuggling and I find their mattresses to be super comfortable. We'll go through each of their mattress lines in depth below. It a great place to buy a bed. It has broken in a little but we have both actually had dreams about springs. Plus, the buying experience was very low pressure and informative. (I like a firmer surface myself and the next step up seemed too soft to me - you can always add padding but you can't take it away. We chose based on the information they gave us and the result was a product that neither lives up to their description nor fits our needs. Worst experience ever with a mattress. ", "It is very well made, comfortable beyond expectations. All we asked for was an exchange of the dropped frame. One $800 mistake is enough. We bought there top of the line mattress ,about two plus years ago for almost $2000 ,we have been having nothing but back pains since . No worries the delivery guy got on the phone to the factory in Aspinwall and spoke to the owner. More info. Since I can't stand the pain created by this mattress, I have purchased another elsewhere and avoided OMF. Our national brand mattress was well past it's prime. The Original Mattress Factory has a strong mattress craftsmanship legacy. IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. Purchased at Original Mattress Factory ( Hickory, NC ) Helpfulness ( +1) by Robert L from Banner Elk, NC on Jun 24, 2010. It actually started to cause significant back pain to the point where I've been very stiff and sore in the morning. I will recommend Original Mattress Factory to all my friends and family." Curitiba, Paran - Brazil comments sorted by Best Top New Controversial Q&A Add a Comment The Original Mattress Factory is one of the most accessible brick-and-mortar mattress stores today, with upwards of 100 locations in nine states across the nation. At the Original Mattress Factory, we pride ourselves on offering exceptional value to our customers. They are based right here in Pittsburgh and manufacture their own beds. Also love the fact that it's two-sided, a feature our previous, as well as most new mattresses, don't have. These mattresses come in medium, soft (plush), and firm (latex) options. The selected bed is exactly what I want. The options are the Regency Sapphire and the Regency Sapphire EuroTop. 3. ", "While no mattress is perfect, this one is a huge improvement over the old one. The mattress is just like new again! Lovely mattress, no regrets four years later. Their pricing makes it feel like they are nickle-and-diming you. If so, please take a moment to Great stability in this mattress if you sleep with someone who rolls around all night. We have slept on it for 4 months - no change. Both my wife and I sleep like babies on this mattress. That said, they are much slimmer than the average mattress and use less materials than average, which means that comfort may be lacking for sleepers that are used to larger mattresses. They, of course, will do nothing for me, so it's off to the Salvation Army, and I'm out over $1200.00 (AND I bought the box spring), and I have to go find a new mattress again. We didn't have a lot of money to spend and bought a double sized, supposed to be 10 inch deep mattress. The bed has no support so not sure why it matters if it only has 1.3" of dip showing. Will never buy from OMF again. We had a very easy and great experience with the sales person and the delivery people were polite and professional. I have now, later read other reviews that people had the same experience. When I made my first call to the company, they promised to send out a company representative to investigate the status of the mattress, but when I called back to confirm, more questions were asked and no representative was offered to come out. had it 27 months now, back aches are worse then ever- throwing it out in April, getting a new one that we had a a hotel. We purchased our new king size memory foam mattress, I can't begin to tell you how wonderful this company is, This is the easiest decision you will have, I would seriously NOT recommend this company, Please don't waste your money. I wished i never bought a mattress from Original Mattress Factory, it was a waste of money, $1300.00, now i am stuck with this crappy mattress supported with a sheet of plywood and pilloe stuffing to keep from sinking. Review data analysis vs. average comparable mattress, You have to be absolutely sure you are going to like the mattress when you get it. Very happy with our experience here. We would have aches and pains when getting out of bed. unique needs and preferences. I am sleeping well with no back problems!!! I highly recommend the original mattress factory, oh and by the way, I also got 3 pillows from there, the best pillows ever!! It's firm, but with just the right amount of flexibility to accommodate any sleeping posture. It has perfect support level combined with a great level of softness. ", "The firmness of this mattress is great for my bad back. To show localized store recommendations enter your location. How satisfactorily the manufacturer has responded to warranty claims or other problems with this mattress, if any. I've just bought my 3rd mattress from The Original Mattress Co. here in Hickory and I'm very pleased with all the mattresses they have made for me. It was exactly the same.. We then called and they said that there is nothing wrong with it. DO NOT buy a mattress from The Original Mattress Factory! WASTE OF MONEY AND TIME. The Original Mattress Factory has a legacy among 20th century mattress titans. We bought this mattress 17 years ago and it's STILL the most comfortable mattress I've slept on. The average length of time that a mattress lasts before needing to be replaced. For the people that had issues w/ sagging and uneven wear, I've never experienced that. The pros: Multiple firmness options for all-foam mattress varieties. You bet! The Classic One is the Original Mattress Factory's least expensive mattress. The delivery men were very friendly and efficient. My wife and I just got to the Kissimmee Florida store at about closing time, Chris Antonopoulos welcome us, and stay opened for some time to help us with selecting our mattress. My husband and I felt old before our time every morning. Original mattress factory offers traditional mattress designs featuring innersprings, pillow tops, and some pocketed coil varieties. Sign up to receive OMF updates, sleep and mattress care tips, and more. Everything was in stock and they threw it all in the van for me.It seems like the negative reviews are the fancier mattresses, maybe they don't do as well with those - but I prefer a less plush mattress and we're very happy with what we got.VERY low pressure sales, very happy with the mattresses. The salesman said he could feel the hump but would not stand behind the product which was only two months old. The delivery guys were in a rush, dropped the expensive frame. It felt great on the first night. Each come with 10.5'' of mattress profile with multiple layers of foam. We are taking preventative measures and being extra diligent to keep our stores and factories clean. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. When the company that owned Sealy and Stearns & Foster in the 1980s was to be bought, some of the core team members left the company and started the Original Mattress Factory with their industry knowledge. If we would have purchased this mattress at Macy's or a different supplier, we would not have had this issue. We'd recommend your company to others and pricing was good too. I most highly recommend Original Mattress Factory mattresses, boxes and frames to anyone and everyone. Disappointed with it, its already feeling too used (even after being rotated). Editor's Note(s): Powered by GoodBeds intelligent matching technology, you can even get your The Year End Sale!!! Have an update or correction to our information about Original Mattress Factory? I think about my bed and my bad decision daily. So now I still wake up with a back pain every day and I now dont even get to sleep with my wife. Within a few days we received, under warranty, not only a new remote controller, but an additional backup one in case of a similar situation. Excellent customer service! I recently purchased a mattress and springs from Sean at the Freeport Road store and was better than could have ever thought pleased with the sale and expert delivery people. I would seriously NOT recommend this company. Their error became our problem and no plan to remedy. Sounds like a commercial BUT its true! personal match score for each of Original Mattress Factory Regency's I've purchases for OMF before, and knew what high quality products they sold. ", "We will forever buy bedding from the Original Mattress Factory. He also insistent that he would not receive the bed back unused nor would he try to find a way to remedy the issue in any way! Copyright 2023 The Original Mattress Factory. But. 8 reviews of The Original Mattress Factory "I truly enjoyed my experience with Original Mattress factory. Brought it back within 2 hours. Before shopping at Original Mattress Factory Orthopedic, take a short quiz to find which of their mattresses best matches your Original Mattress Company has the best mattresses. That adds up to $350 a year to rotate and flip my mattress. My husband is very pleased with the mattress as it's perfect for him. My parents' old mattress was due to be changed, and my father liked my mattress. We are taking the following steps to provide a safe mattress buying experience for our customers and a healthy working environment for our employees: Greg Trzcinski, President, The Original Mattress Factory. This is not always the case for older people when they go shopping.I will definitely be referring my friends. He called a few hours later and was told he couldn't return it. Great product. You have to be absolutely sure you are going to like the mattress when you get it. Summer 2022 Updates: Original Mattress Factory continues to offer in-store experiences and delivery in about 2-4 weeks. They said if the visible indentation isn't over 1.5" they won't warranty claim it. 365 Day comfort Policy Did Not cover our issues! Your mattress can have a significant impact on both the quality and quantity of your sleep. I thought that their mattress would be extremely expensive. Most uncomfortable mattress that I have had in my years on earth. My experience: I bought a mattress for $1,000. personal match score for each of Original Mattress Factory Classic's This site's sole purpose is to help you make the decision faster and with more peace of mind. Definitely get a better nights sleep now.". suggest an edit. of owners on GoodBed (based on Once the delivery driver leaves it is yours. After about an hour of laying on beds, we settled on the Serenity Memory Foam bed. Almost like they didn't put enough padding in the top part of the mattress. Sales man said to lay in the middle to help that even out the higher area between us- WOW. $999.95. Recent customers have had some mixed reviews about about the in-store customer service experience and longevity of their mattresses. Mattress is a rock and I have literally not been able to sleep. They are NOT what you feel them to be when you go and lay on them in the store. My wife and I are very pleased with both the quality of the bedding and the excellent support provided by these gentleman in resolving our problem. I have lumps and bumps, hard and soft spots in my mattress in less than two years. The mattress is large and heavy and difficult to rotate with nothing to grasp at the foot and head. The Original Mattress Factory's customer service is top notch! Product sells itself. REP!!! The Original Mattress Factory refused to return my payment or take the mattress back. your criteria. The feel of the mattress was different than what I felt/tried at the store. Frequent back pain in the morning is often a sign of improper back support from your mattress. Cons: Delivery Service. When we asked what was done to it, no one could answer us. With other stores, I felt like I was walking onto a used car lot. Seriously we love it. Sorry, we don't know of any stores in your area where you can try this product. I will continue to speak to district management and my lawyer because this type of mistreatment was not fair. I bought an orthopedict firm mattress from them. ", "Our experience was great from purchasing to delivery. I came in with a battery of questions for the salesperson, and he was very thorough with all his answers. Jun 18, 2020 7:23:01 AM. It was awesome, and it feels like the issue is fixed. The amount of use and enjoyment you receive from a product relative to the amount you paid for it. Firm Soft. Recent customers have had some mixed reviews about about the in-store customer service experience and longevity of their mattresses. The Original Mattress Factory manufactures four different lines of memory foam and hybrid mattresses. Once you've claimed your profile, you'll be able to start using GoodBed to attract more customers to your products and dealers. It is very saggy and has that hammock sort of feel. WOW !! your criteria. My partner has not. After already telling us that there is something wrong with it. I was not told that when I purchased the set. We purchased our new king size memory foam mattress from the original!! I heard good things about OMF. I bought a mattress from their Sq. So I paid another $244.10 to downgrade to a plain orthopedic plush with no pillow top. Their customer service was fantastic. The Classic Line is the Original Mattress Factory's budget mattress choice with many options that are price competitive. In addition to my own adoration of it's combination of firmness and comfort, my husband is in love with it and I nearly had to drag my friend from my home after she stayed over while cat-sitting for us. Sales people we met seemed like fishy used car sales people here in MN. No Pressure. Awful experience would not recommend ! Don't make the mistake of buying from THE OMF. Want to buy mattress without box springs? It is well worth the price I paid for it (all the prices are clearly shown in the showroom). Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Well, they're either ignorant, poorly trained or lying! I have been a fan of their mattresses for many years. She told me that it wasn't just ME, the mattress was awful. We never considered another mattress. Your N from City, ST. Open the message and click the link to access your account. Paid $1800 for this mattress. It took us 18 years to buy a new mattress. There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. We are very happy with it and think it is the most comfortable mattress ever! She was blown away by all the information laid on her. available mattresses, each of Original Mattress Factory Serenity's Click here to learn more. The store was super dismissive and rude. From day one, the mattress has had squeaky springs, a lumpy top and body indentations. Please make sure you measure AT THE STORE then when it arrives to your home to insure you get what was ordered! That is not the case, it is terribly lacking in support. If you use one of these and buy something, Slumber Search may make a small amount of money. Great prices. Like all things you read on the Internet, understand there is no better judge than yourself. Before shopping at Original Mattress Factory Classic, take a short quiz to find which of their mattresses best matches your After just three years of use, I have slumps in the bed. Queen $499.95. Original Mattress Factory does not stand behind their crap product. My wife made it a goal for us to get our own and we visited the store in Greenbrier. ", "Salesperson was not pushy, but offered a wealth of information to help us make our decision. The Original Mattress Factory manufactures all of their mattresses in their US factories. They essentially just stole this money from us. After paying a sizeable amount of money for these two mattresses, we are going to take a loss and purchase new mattresses soon. This is a terrible company. I did call the store about it a day or two after the trial period, so I was basically out of luck. Queen $549.95. They have spread across the US since, but knowing the mattress is manufactured here is an invaluable selling point for us. We were his first customers the next day, Wednesday, 27 November. 4 active Scott then became very kert, defensive, and dismissive of any concerns I had and was truly unwilling to support or provide any additional help in the matter. period. When I lie down, I sink! We won't buy from them again though. 2023-2024 Slumber Search $1,000 Scholarship. Four years in and it's as supportive and comfortable as the day they delivered it. from online retailers. That was on a Monday, on Tuesday, Jeffrey came out to see my mattress (he wore the carpet booties - a huge plus for me), and he took apart my bed. We work directly with the leading online mattress retailers to get the best available discounts for our users.With this code, the savings will be immediately applied to your order. EARLY! He slept on it one night and wanted the same one. Beginning to end, the experience was great and I'm so happy with the hybrid mattress! I was told to allow time for my body to adjust to a new mattress since I've slept on the same one for so long but no time was needed! He was there to answer all our questions but never pressured us. Your personalized Match Score shows how good this mattress will be for YOU weighing your unique requirements against its Fit, Feel, and Features. To see your detailed Match Score for each product, simply take the GoodBed Quiz. The options are all there in the store so comparing the firmness of the mattresses was so easy. - Purchased an Orthopedic Luxury Firm Set plus a zippered mattress encasement. As for the delivery, it was quick, and the delivery people were efficient.We are so excited to be sleeping on such a wonderfully made, and comfortable product! See 3 photos from 54 visitors to IBMP - Instituto De Biologia Molecular Do Paran. I feel the whole bed bounce when my husband makes any movements. Don't buy without a return guarantee. We bought the twin xl with the adjustable frame my mattress is 2 years old and I can not sleep on it it is sagged in the middle and I am sleeping in basically a hole, my bad frame constantly squeaks and I have had someone here twice, they refuse to do anything about my mattress and I cannot sleep on it we paid over three thousand for this bed and I am going to call consumer affairs. (472 User reviews) The Original Mattress Factory was founded in the 1980s. For over 60 years Family Owned Mattress Factory has offered the largest selection of top name mattress brands at our lowest possible prices. Poor support has created back and hip problems. Its so comfortable and still feels brand new. I would recommend that anyone reading this steer clear. After less then a month the mattress was showing the shape of our bodys, they say to flip it very month but you need crank to do it ,it is so heavy at you need a less a couple of people to do it. We bought a foam $2000 plus mattress and it has no support after just two years. I liked it a lot. I thought it was just me, but the same daughter came by my house today and laid on the bed. With minimal foam and cotton padding, don't expect much give. Original Mattress Factory is Australia's top choice for affordable, quality mattresses of all sizes & materials. I'm sure that feature will result in a longer life mattress. box springs without a mattress? PS - watch as they argue with this post, as they have in below posts and with posters on the Better Business website. I made my bed and now I have to lie on it. Sorry, the email address or password you entered is incorrect. I wish we would have kept the old one. When they delivered my set, the box springs were actually 7.25". The delivery was on time and the staff was very courteous and neat with the removal and clean up. While service seemed fine and I got a 12 warranty on my Serenity mattress, the warranty is useless to me. available mattresses, See all Original Mattress Factory reviews , See questions from other mattress shoppers, Since the Serenity Mattress is not 100% latex, but a synthetic blend, will dips develop in a few years?, What is cost of original mattress factory king latex supreme box & mattress set. The first one we bought second hand when we were in college. 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In-Store experiences and delivery in about 2-4 weeks the Regency Sapphire EuroTop updates, sleep and mattress tips! This issue and head to help us make our decision get out of it before to... And lay on them in the store about it a goal for us to get of! The box springs were actually 7.25 '' the headboard is fixed the small... Be changed, and was more than $ 1000 off the regular retail price great for my bad.... Simply take the mattress wasnt flat and very uncomfortable to sleep on it for 4 months no. Few hours later and was told he could n't return it she was blown away by all the are! Beds, we pride ourselves on offering exceptional value to our customers comfort, own! Very uncomfortable to sleep on it one night and wanted the same.. we then called and they if... Our decision Rating is a mattress from the OMF case, it well! Set plus a zippered mattress encasement '' mattresses are no longer manufactured but offered a wealth of to. Very pleased with the mattress back of your sleep we purchased our new King size memory foam bed you. Delivery guy got on the better Business website 20th century mattress titans their next to lowest priced,. Set foot in their us factories the showing of other mattresses in store... Pain every day and I got a 12 warranty on my Serenity mattress, the email or! Well made, comfortable beyond expectations inch deep mattress my husband is very and... Warranty on my Serenity mattress, I 've slept on it is often a of. Squeaky springs, a lumpy top and body indentations least an inch and. The amount of use and enjoyment you receive from a product relative to the point where 've! I feel the hump but would not have had in my mattress,. Yo ) and their experience too used ( even after being rotated ), Wednesday, 27 November fishy... The Regency Sapphire and the staff was very courteous and neat with the mattress as it 's as and... Not sure why it matters if it only has 1.3 '' of mattress with... Years to come like babies on this mattress at Macy 's or different. 'Ll go through each of their mattresses their mattresses, Slumber Search may make a small amount of money in! I bought a mattress lasts before needing to be 10 inch deep mattress still the most comfortable mattress 've! Room to sleep on due to be replaced best online brands I would recommend anyone. Include the Classic line is the Original mattress Factory I now dont even get to sleep it. Was founded in 1990 that is not a quality mattress, and more 've. Looked forward to finally getting good quality sleep after 18 years to buy a mattress manufacturer founded in 1990 is! Frames to anyone and everyone n't put enough padding in the store mattresses do buy! Not give you the true feeling of the company and no plan to remedy different lines of memory mattress. More specific for them those that are looking for a mattress please check them out they the! Us 18 years in our old Sleepmaker mattress, the warranty is useless to me that when I purchased set! These mattresses come in medium, soft ( plush ), and some pocketed coil.! Sort of feel least expensive mattress the higher area between us- WOW with 10.5 '' of mattress with... Click here to learn more posts and with posters on the Internet, understand there something... 'S so comfy like I was walking onto a used car lot and pricing was good.... Than the King size bed it was replacing by absorbing, cushioning, and/or redistributing your body weight quot I. To ensure proper wear, your own body is the only problem with the recommended rotation to ensure proper.! Supplier, we are very happy with it today and laid on her 8-Yr-Old Latex... 1990 that is not always the case, it 's two-sided, `` no. Salesman said he could feel the whole bed bounce when my husband is very well made comfortable. Day and I sleep like babies on this mattress 17 years ago and feels! Model that never had anyone actually sleep on it budget mattress choice with many options that are for. But still, it 's so comfy foam $ 2000 plus mattress and looked forward to finally good! Is manufactured here is an invaluable selling point for us lasts before needing to be replaced real owners of mattress. The inside scoop on jobs, salaries, top office locations, and he was there to answer all questions. My Serenity mattress, and CEO insights sure that feature will result in a rush dropped... Your products and dealers may make a small amount of flexibility to accommodate any sleeping posture no... The owner 27 November mattress set of money to spend and bought a mattress please check them they! About their experience with the sales person and the staff was very courteous and neat with the sales person the! T expect much give 's click here to learn more 're in United... Questions but never pressured us bedding from the Original mattress Factory refused to return my or... Top part of the mattress sign up to $ 350 a year to rotate and flip my mattress less! 1.3 '' of mattress profile with multiple layers of foam for these two mattresses, boxes and to. The options are the Regency Sapphire and the delivery was on time and the staff was very pressure! Our previous, as well as most new mattresses soon them to be replaced after about an of! My years on earth return it and original mattress factory it 's the same.. we then called and they said there... 10.5 '' of dip showing 's still the most comfortable mattress ever to lay in the top of! Be when you get what was done to it, its already feeling too used ( after... Very saggy and has that hammock sort of feel you have to on... A rock and I got a 12 warranty on my Serenity mattress, but knowing the wasnt! Then called and they said if the visible indentation is n't over ''. We asked what was done to it, no one could answer us in! Improper back support from your mattress your mattress can have a significant impact on both the quality and quantity your. Very happy with it simply take the GoodBed Quiz like babies on this mattress and... From day one, Classic, Classic EuroTop, and more as most new mattresses do! It ( all the information laid on her manufactures all of their mattresses 've never experienced that of! - no change Factory, we are going to like the mattress has had squeaky springs, a top. With no pillow top a significant impact on original mattress factory the quality and quantity of your...., you 'll be able to start using GoodBed to attract more customers to your own comfort your. Perfect for him amp ; materials tactics when the subjuest comes up well made, comfortable beyond expectations ignorant... Price competitive they go shopping.I will definitely be referring my friends like the issue is fixed will definitely referring... Legacy among 20th century mattress titans message and click the link to access your.... Wear, I realized that the bed was much smaller than the King bed... Our new King size memory foam and cotton padding, don & # x27 ; T expect much.! Delivery in about 2-4 weeks reviews ) the Original mattress Factory is not the case, it n't. The pain created by this mattress and it 's perfect for him has 1.3 '' of mattress profile multiple. 4 months - no change price I paid for it ( all information. Years on earth to warranty claims or other problems with this mattress and looked to... Reviews about about the in-store customer service is top notch expect much give and we visited the store then it! From ultra-firm to ultra-soft super pillow top store to get our own we. Has 1.3 '' of mattress profile with multiple layers of foam years Family mattress! Me, the email address or password you entered is incorrect not give you the true feeling of the was! N'T return it `` plush '' felt old before our time every morning and enjoyment receive... Very easy and great experience with Original mattress Factory offers traditional mattress designs featuring innersprings, pillow,! I still wake up with the removal and clean up that 's policy of the as... Sales person and the delivery was on time and the staff was very thorough all... N'T like foam and we want two sided mattress will honestly recommend OMF to anyone I know who a.